APPLICATION FOR FREE WARRANTY EXTENSION TO 5 YEARS
The 24-month warranty on the basic carcass will be extended to 60 months (5 years) by CB stone-tec if the following documents are submitted online to CB stone-tec not later than 30 days after the stove is installed:
- Application form for warranty extension (incl. identification of unique identification number, the monolith parter company carrying out the order, and your telephone number in case further information is needed)
- Completed customer survey
- Photo / scan of the warranty certificate
- At least two photos of the stove system (photos will not be published)
- Photo / scan of the final invoice (the order amount, the installation costs and all accessory costs must be visible on final invoice)
When all documents have been submitted, the warranty extension document will be sent within 15 days to the email address given in the questionnaire. Please print the warranty extension certificate out and keep it safely, together with your stove certificate. If necessary, the warranty extension must always presented together with the warranty certificate.